Customer Dashboard – My Shipments
After a Customer/Shipper posts in “My Shipments,” a customer has a dashboard to manage their shipments.
- View active, pending, and completed shipments.
- Receive bid notifications from logistics providers.
- Send and receive Service Provider notifications only via OneWorldship.com “Shipment Portal”
- Accept or decline offers.
- Book Shipment.
- Make payment.
- Rate Service Provider.
Service Provider Dashboard – Find Shipments
After a Customer/Shipper posts in “My Shipments” the Service Provider has a dashboard to view active shipments and manage them.
- View active, pending, and completed shipments.
- Receive notification of new shipment postings.
- They can filter shipments based on location, weight, and service type.
- Accept or decline the shipment.
- Enter tracking info.
- Send and receive Customer/Shipper notifications only via OneWorldship.com “Shipment Portal”
- Receive Payment.
Admin – OneWorldship.com
All shipments are visible in the backend and are being monitored in real time by “ADMIN.”
- Manage Notifications: Customer/Shipper and Service Provider notifications are viewed and monitored at all times.
- Flagging for OneWorldship.com Private Policy, Terms and Conditions violations.
- Manage disputes and resolutions.
- Rate Service Provider.
- Cancel, Remove, Close and or Discontinue Service Provider Membership and Shipper/Customer Account at OneWorldship.com sole discretion.
- Enforce OneWorldship.com use of web platform Private Policy, Terms and Conditions.